DEFINITION

Purchaser means any person who buys Litheli products from Litheli OFFICIAL retail channels.

Litheli Service means the service operations carried out by the team or personnel designated by Litheli to fulfill the responsibility of providing support to Litheli customers.

 

WARRANTY

This Warranty is provided by Litheli for the sole benefit of the Purchaser and may not be transferred. The Purchaser is not entitled to assign any of his/her rights under this Warranty or transfer any of his/her obligations to another individual. Litheli reserves all the rights for the final explanation of this Warranty, and, at its own discretion, can opt to modify or revise the Warranty.

 

WARRANTY CLAIM

To be eligible to make a claim under this Warranty, the Purchaser must:

A: Register the purchased product on Litheli OFFICIAL website within 30 days from the date of the original retail purchase; and

B: Fill properly the complete information on the Warranty Card found inside the original packaging; and

C: Provide, if required, the filled Warranty Card and the proof of purchase to Litheli or Litheli Service.

 

Please contact Litheli Service should any questions or problems arise.

 

WARRANTY PERIOD

The warranty period for the purchased Litheli product commences on the same date of the original retail purchase of that Litheli product and expires at the end of the applicable period set below:

A: For Litheli tools (bare tool only), 3 years of standard warranty + 2 years of extended warranty available with product registration;

B: For Litheli batteries and chargers, 1 year of standard warranty + 2 years of extended warranty available with product registration.

 

SCOPE OF WARRANTY

This Warranty applies to, and only to, the Litheli product that is purchased from Litheli OFFICIAL retail channels, used by the original retail Purchaser for personal, family or household use under normal working conditions, and whose details are recorded in and consistent with Litheli Product Warranty Database.

 

Litheli products are warranted against any and all defects and deficiencies in material or workmanship under normal working conditions. Litheli, at its own discretion, can opt to repair, replace or issue a refund for products that are determined to be defective through normal use, or that have been damaged during shipment.

 

REFUNDS

Litheli offers a limited refund service during the applicable period set below:

A: 30 days from the same date of the original retail purchase; or

B: 90 days from the same date of the original retail purchase, available with product registration. See Litheli Refund Policy here.

 

LIMITATIONS

This warranty does not cover any product that has been subject to misuse, abuse (including but not limited to overloading of the product beyond capacity and immersion in water or other liquid), neglect, negligence, or accident, or that has been assembled, operated, or stored in any way contrary to the instructions as specified in the operator's manual.

This warranty does not apply to any damage to the product that is the result of improper maintenance or to any product that has been altered or modified.

This warranty does not extend to repairs made necessary by normal wear or by the use of parts or accessories which are either incompatible with Litheli product or adversely affect its operation, performance, or durability.

This warranty does not cover wear items.

This Warranty does not require Litheli to repair or replace a Litheli product used for trade, rental, or professional purposes.

This warranty does not cover normal deterioration of the exterior finish due to use or exposure, including but not limited to scratches, dents, paint chips, or to any corrosion or discoloring by heat, abrasive and chemical cleaners.

This Warranty does not require Litheli to repair or replace a Litheli product if the Purchaser has been refunded any monies or amount paid for that Litheli product or an amount equal to the value of any other consideration paid for that Litheli product.

This Warranty does not apply to any product purchased or obtained by any individual from any retail channel, entity, or organization NOT authorized by Litheli.