Shipping Policy

 

Affected by COVID-19, there will be some delays in the delivery.

 

HANDLE TIME

All orders will be scheduled for shipment in 1 to 3 business days, excluding holidays.

 

SHIPPING TIME

We send our products by using FedEx and UPS. It takes 7 to 15 days to arrive. These shipping times may vary at different times of the year.

Once your order has been processed for shipment, you will receive an automated shipping notification with the tracking number about one day later. The real-time tracking info will be available on the official website of FedEx and UPS.

 

SHIPPING COST

We offer FREE shipping via FedEx/UPS to the continental United States for all products;

We offer FREE shipping to the United Kingdom for 40V 14" Brushless Chainsaw and 40V 10" Pole Saw.

After fulfilling, the order cannot be canceled. The purchaser will be responsible for the shipping cost of returning items.

 

SHIPPING AREA

Mainland US Only
Please write the detailed address, the PO Box address can not be delivered.

 

NOTES

Shipping times are estimated and not guaranteed - delays may happen due to weather, shipping carrier or customs delays, inventory shortages, or other events that we have no control over.

We'll always do everything we can to make sure your order gets to you as quickly as possible.

If you have any questions about shipping, please give us a call at (800) 323-8991 or email us at service@litheli.com.